Refund policy

๐Ÿ”ฅ Returns & Refunds Policy

We stand behind the quality of every item we produce. Because all products are made-to-order, please review the policy below before initiating a return or refund request.

Returns & Refunds

Return Shipping Responsibility

  • If the item is defective, damaged, or incorrect, we will cover return shipping.
  • For all other approved returns or exchanges, the customer is responsible for return shipping costs.
  • Original shipping charges are non-refundable.

Return Authorization Requirement

  • All returns must be approved by us before being sent back.
  • Items returned without prior authorization may not be accepted or refunded.

For Eligible Returns

  • Items must be returned and received by us before any refund is issued.
  • Refunds are processed after inspection of the returned item.
  • Refunds will be issued to the original payment method.

Damaged, Defective, or Incorrect Items

If you received a damaged item or we sent the wrong product, size, or color, please contact us within 90 days of delivery.

  • We will replace the item at no cost to you.
  • We will cover return shipping if a return is required.
  • In some cases, we may not require the item to be returned.

Exchanges โ€” Size, Color, or Ordering Mistakes

Please double-check sizing, color, and product details before ordering. All items are made-to-order, and exchanges due to customer selection errors require return shipping.

If you ordered the wrong size, color, or item:

We offer exchanges only for customer ordering mistakes.
The item must be unworn, unwashed, and in original condition.
The customer is responsible for return shipping costs.
The replacement item will be shipped after we receive and inspect the returned item.

๐Ÿšซ We Do Not Issue Refunds For

  • Incorrect size ordered by the customer
  • Buyerโ€™s remorse or change of mind
  • Items that have been worn, washed, or altered

Important: Return Before Refund Policy

To prevent fraud and ensure fairness:

๐Ÿ‘‰ We do not issue refunds for returned items that are still in transit.
๐Ÿ‘‰ Refunds are only processed after the item has been received and inspected.

Order Accuracy

Please review your order carefully before completing your purchase.

We are not responsible for:

  • Incorrect sizes selected at checkout
  • Incorrect shipping addresses provided by the customer

How to Start a Return or Exchange

Do not send items back without contacting us first for return instructions.

To initiate a return or exchange, contact us with:

  • Your order number
  • A brief description of the issue
  • Photos (if the item is damaged or incorrect)